Saturday, September 17, 2016

TCPA Settlement Approved in Navy FCU Lawsuit

U.S. District Judge Josephine Staton on September 15 preliminarily approved a $2.75 million Telephone Consumer Protection Act class action settlement with Navy Federal Credit Union.

Ronald Munday sued Navy Federal Credit Union over its practice of using an automated telephone dialing system to reach cellphones without their owners' prior consent — and failing to halt these calls when informed they had reached the wrong person.

Navy Federal Credit Union stated it identified a glitch in its phone filtering system that was supposed to remove wrong numbers from its dialing system and agreed to take remedial measures, according to a joint motion for preliminary approval of settlement submitted in March.

Discovery in the case revealed that between Oct. 9, 2011, and March 14, 2016, Navy Federal employed an automatic phone dialing system to call 90,726 unique telephone numbers that were coded as “wrong numbers.”

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