Currently, the Telephone Consumer Protection Act restricts automated calls to mobile devices.
In an October 22 blog post, I wrote that ABA had petitioned the Federal Communications Commission (FCC) to remove barriers to time-sensitive mobile calls and texts that financial institutions use to reach their customers when their accounts may be compromised.
The FCC has requested public comment on the petition. Comments are due by December 8, 2014.
Removing these barriers will allow banks and credit unions to better serve their customers (members).
I hope you will comment.
Read the public notice.
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